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CHICAGO, March 5, 2019 – Tina Simmons, Ed.D., recently joined Norton Norris Inc. as director of Enrollment Solutions. She has worked in the education sector for over a decade starting as a high school teacher. Her career expanded into guidance counseling, and she was most recently the director of admissions for the Illinois School of Professional Psychology in Chicago. “We’re

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Picture this scenario: You’re researching potential colleges and have two or three in mind. Costs are similar, and they all offer your preferred program. Any one of them would provide you with a good education, but one has been recommended time and again by friends and acquaintances who are already enrolled. That tips the scale, and you choose the one

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The importance of measuring SEO effectiveness over time. We live in an impatient world. That’s not much of a surprise to anyone. As technology and new possibilities for data mining continue to advance at a dizzying pace, so too do our expectations in terms of achieving results from those advances. Such is the case with search engine optimization (SEO). The

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When using mystery shoppers to assess your staff’s performance, don’t focus solely on the negatives.   Making sure your institution’s admissions staff is performing to the best of its ability and consistently representing the school in a way that leaves a positive impression on prospective students is, obviously, a very important thing. That’s why more schools are utilizing “mystery shoppers”

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Norton Norris’ 20 years of experience in reviewing enrollment practices has added substantial value to admissions processes at campuses nationwide. Mystery shopping is the primary tool used to provide recommendations in five key compliance areas. Below is how Norton Norris helped one school improve over the span of a few years.  

It’s something virtually every organization out there with any kind of web presence finds itself struggling with constantly—how can we improve our Google search ranking? We all know this is one of the great mysteries of the universe. For years different strategies have emerged, disappeared, and emerged again. It seems like every month there’s a new tactic or algorithm that’s

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There’s nothing easier for a college admissions representative than grabbing a USB memory stick, handing it to a prospective student, and sending them home with all of the information they could possibly need… But are students leaving with digital materials that they can’t even use? In our travels, we’ve been noticing that quite a few schools have jumped at the

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Why Free College is not a Good Idea! On Wednesday, January 3, the New York Times reported that Governor Cuomo was following the lead of Oregon and Tennessee and unveiling a proposal to make public college free to New York residents under a specific income level – with one twist. Unlike Oregon and Tennessee, which make a two-year education at

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I’m not sure when lead vendors surfaced in the educational vertical. Was it before or after insurance and mortgage? Or was it around the same time when “credit repair” and “work from home” offers started surfacing. Maybe it was in the late ‘90s after Google and search engines gained traction. At any rate, their inception and early years aren’t important.

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As we’ve watched the temperatures here in our beloved Chicago go from ridiculously frigid to reasonably frozen, we’ve seen plenty of representatives with demeanors just as chilly as our trademark wind! From snarky compliance answers to refusing to provide ANY information during phone interviews, we’ve seen a flurry of bad-mannered behavior. We totally get it here at Norton Norris –

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