Blog

25
Apr

Career Education Admissions Symposium – June 8th

Career Education Admissions Symposium – June 8th, following the APSCU 2016 Annual Conference Join us on Wednesday, June 8th from 11:00am to 4:30pm for the Career Education Admissions Symposium in Orlando, FL. REGISTER NOW! ONLY $250 (INCLUDES LUNCH) Space is limited! Call 312-262-7433 or email info@nortonnorris.com. APSCU members can register online to receive a special discount. 3 Perspectives. 1 Goal.

Read more

19
Apr

Why Aren’t For-Profit Admission Reps Fighting Back?

Ask a college admission representative how they chose their profession and you’ll most likely find many simply fall into the job with the promise of changing students’ lives. Who wouldn’t love to do that as a profession? The job title of admission representative doesn’t quite fit what they do either; but in the private, for-profit world, they aren’t allowed to

Read more

4
Apr

Mystery Shopping: Spring Tales from the Trail!

Mystery Shopping Tales from the Trail Spring is starting to bud! As seasons go, the name ‘spring’ can be misleading when (depending on where you call home) spring days are sprinkled with rain, chances of snow or sleet and furnaces running. How deceiving!   Just as April showers bring mayflowers, misrepresentations bring misunderstandings.  In our trail travels, we find a

Read more

25
Mar

Automakers and Higher Education – What’s the Connection?

On first glance, any connection between automakers and Higher Education would seem shortsighted. After all, they’re completely different entities with different labor forces, standards, and goals. But when you look at the bigger picture, things start to come into focus. Take regulations for example. Both industries are subject to strict monitoring and held to standards of ethics and quality. If

Read more

21
Mar

New NortonNorris Webinar – 5 Ways to Improve Compliance & Customer Service in Admissions & Marketing

We are posting the full, hour-long version of our recent webinar on improving compliance and customer service in your Admissions and Marketing efforts. Norton Norris’s Compliance & Training team brings decades of real-world experience to the project of making sure that Colleges engage with prospective students in a way that is honest, ethical, and within the guidelines set by current

Read more

9
Mar

Practice – The Backbone to Success in Training

Success in Training Something that I’ve been thinking about a lot lately is practice.  Being a mom of three involves a lot of running from one practice to the next and it can be overwhelming trying to manage staggered drop off and pick up times, practice days and non-practice days, and who I’m picking up from practice all after a

Read more

3
Mar

Mystery Shopping: March Tales from the Trail

Throughout the year, we know campuses have a multitude of events, from open houses to orientations to staff meetings.  While these important occasions are going on, prospective students still need attention!  We’ve found that schools handle these circumstances in a variety of ways, including refusing to accept appointments and turning away walk-in visitors.   What can happen when a visitor

Read more

22
Feb

The Rise of the College Admissions Professional – 4 Universal Truths

These are challenging times for those working with prospective students – especially in the career college sector.  Let’s face it, when the Department of Ed forms a special unit to catch people misleading prospective students in marketing and sales it’s time to take a look in the mirror.  What could possibly cause someone to misrepresent information to simply gain an enrollment? In

Read more

16
Feb

Mystery Shopping Evaluator Tales from the Trail

Though Valentine’s Day has passed, love still lingers in the air for our Mystery Shopping evaluators!  Our team of evaluators is traveling the country at this very moment, talking with representatives in one-on-one meetings.  While a strong admissions representative knows that building rapport is critical to understanding the unique needs and circumstances of a prospective student, they can sometimes cross

Read more

19
Jan

What it’s all about: The Rewarding Experience of Facilitating Learning

Some people have jobs. They go to work, slog through the day, and collect their paychecks every two weeks. Others have careers; they aspire to make a difference in the lives of others, one at a time, while ultimately striving to make an impact on the world. Thankfully, I fall into the latter description. The reason is because my work

Read more