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Virtual Training – Course Catalog

Admissions Course Catalog

Take a moment to review our extensive offerings. Whether you’re looking for a personal refresher, a team training, or the full EnrollMatch Admissions Training solution, you’ll find all the details here!

Career Services, Financial Aid and Other

We hope you enjoy the workshop selections offered for any student-facing department! Please select from the options in the catalog or contact us to arrange for a custom experience!

Faculty Courses

Our course catalog includes a variety of current topics designed for today’s busy educator. Please select from the workshop options here or contact us to arrange for a custom experience!

Leadership Development & Management

COMING SOON!

Be sure to check out our Revivify courses which carry huge benefits to everyone!

Promo Code: NNJULY10

Complete Course Catalog

Our extensive catalog of offerings has something for everyone! Whether you’re looking for a quick refresher, a group workshop, or an ongoing training solution, you’re sure to find an option to fit your needs. And if not, just contact us to arrange for a custom experience!

EnrollMatch Subscription Series

That’s right! Our proven and legally endorsed admissions training program is now available virtually!

  • For on-boarding new admission professionals or helping your team step it up a notch, this Subscription Series is designed for those seeking a comprehensive learning experience complete with a 10 live, virtual training sessions and a 300+ page participant manual (22 hours of training in all)!

But the learning doesn’t end here! Our subscribers receive:

  • 10 Live, virtual training workshops with our Master Facilitators
  • 300+ page participant manual
  • 10 Self-paced eLearning modules
  • Video demonstrations
  • Discussion forums
  • Certificate of completion
  • Open access to live, virtual reinforcement training workshops (choose from a variety of topics available)
  • 24/7 access to the training library of pre-recorded trainings
  • Integration and planning workshop
  • Discounts to EnrollMatch face-to-face workshops in Chicago
  • Complimentary membership to AACAP

Available Courses

EM ESST 100: The Current State of the Admissions Profession

1.5 hours, Subscription Only
No Prerequisites

This workshop provides a comprehensive overview of the admissions profession and the significance of the role through time. Consumer behavior and governmental factors that have influenced changes are explored to understand how and why the profession has adapted. Participants will have the opportunity to gain insights into their own professional development and business practices.

EM ESST 101: Connecting with Today’s Student - Introduction

2.5 hours, Subscription Only
No Prerequisites

This workshop has too much information for just one session so we’ve broken into two! This introductory session explores concepts and tools to improve connections with current and prospective students. Four key competency areas are revealed and explored in depth to improve flexibility in working with a wide variety of student preferences. Participants will walk away with a keen awareness of their strengths and opportunities for growth as well as specific techniques to improve connections with anyone!

EM ESST 201: Connecting with Today’s Student - Advanced

2.5 hours, Subscription Only
Prerequisites Required: EM ESST 101

Increasing your self-awareness is a key component in understanding others. This workshop explores your personal strengths and opportunities in building meaningful relationships and building trust. Participants will be introduced to advanced methods to improve listening, understand multiple viewpoints and identify behavioral patterns to improve connections with your students and colleagues.

EM ESST 202: It’s All About Attitude!

1 hour, Subscription Only
No Prerequisites

The most successful admission professionals are those that maintain a positive attitude but that can be tough to do each and every day. This workshop focuses on the importance of understanding and building your personal energy. Participants will have the opportunity to uncover what they value most and how to align these values to maximize performance.

EM ESST 300: Presenting the Compelling Value of Your Institution

2 hours, Subscription Only
No Prerequisites

Let’s face it, today’s students have a plethora of information at their fingertips but can they truly understand all your school has to offer in a meaningful way? This workshop takes product knowledge to a higher level with enhanced tools and techniques to improve your “sales” skills. Advanced methods for presenting the attributes and benefits of your institution will be explored along with successfully addressing challenges and resources.

EM SEA 301: The Student EmpowerMent Approach (SEA)™ - A Framework for Success in Pre-Enrollment Advising (Part 1 of 4)

3 hours, Subscription Only
Prerequisites Required: None
Prerequisites Recommended:
EM ESST 100, EM ESST 101, EM ESST 201, EM ESST 202, EM ESST 300

Note: all 10 classes required for certification

 

It’s time to step it up and offer prospective students a higher level of service. This is the first workshop in a four-part series providing participants with a proven coaching/counseling framework. The Student EmpowerMent Approach (SEA) framework is designed to guide prospective students in making a well-informed decision about their program, life and school fit . This first workshop will introduce the framework of the SEA through to the discovery process. It will demonstrate the structure, methods, and process needed to perform the discovery portions of the approach.

EM SEA 302: The Student EmpowerMent Approach (SEA)™ - A Framework for Success in Pre-Enrollment Advising (Part 2 of 4)

3 hours, Subscription Only
Prerequisites Required:
EM SEA 301
Prerequisites Recommended: EM ESST 100, EM ESST 101, EM ESST 201, EM ESST 202, EM ESST 300

Note: all 10 classes required for certification

This is the second workshop in a four-part series providing participants with a proven coaching/counseling framework. The Student EmpowerMent Approach (SEA) framework is designed to guide prospective students in making a well-informed decision about their program, life and school fit . This second workshop provides detailed explanation and practice with the Five Factors of Fit to provide meaningful intake, expand questioning techniques, understand assessments and inform deep discovery.

EM SEA 303: The Student EmpowerMent Approach (SEA)™ - A Framework for Success in Pre-Enrollment Advising (Part 3 of 4)

3 hours, Subscription Only
Prerequisites Required:
EM SEA 301, EM SEA 302
Prerequisites Recommended: EM ESST 100, EM ESST 101, EM ESST 201, EM ESST 202, EM ESST 300

Note: all 10 classes required for certification

 

As a continuation of the Student EmpowerMent Approach (SEA) framework participants will experience a deeper look into the proven coaching/counseling framework. This third workshop provides detailed explanation and practice in customizing information giving, maintaining compliance, best practices on tour, dealing with obstacles to enrollment, problem resolution, developing a plan of action, superior follow up practices and MORE!

EM SEA 400: The Student EmpowerMent Approach (SEA)™ - A Framework for Success in Pre-Enrollment Advising (Part 4 of 4)

1.5 hours, Subscription Only
Prerequisites Required:
EM SEA 301, EM SEA 302, EM SEA 303
Prerequisites Recommended: EM ESST 100, EM ESST 101, EM ESST 201, EM ESST 202, EM ESST 300

Note: all 10 classes required for certification

This final workshop in the 4-part series is designed to deepen the knowledge and benefits of the entire Student EmpowerMent Approach (SEA) framework. Participants will have the opportunity to see it all come together and begin thinking about the process to customize for their own school or college!

EM SEA 500: Putting the SEA in Place: Integration, Processes, and Practice

2 hours, Subscription Only
Prerequisites Required:
EM SEA 301, EM SEA 302, EM SEA 303, EM SEA 400
Prerequisites Recommended: EM ESST 100, EM ESST 101, EM ESST 201, EM ESST 202, EM ESST 300

Note: all 10 classes required for certification

We often say that the best training program in the world doesn’t matter if you can’t successfully integrate it into your organization – so let’s do this! This EnrollMatch subscription series capstone class focuses on basic integration of the SEA into your enrollment process to maximize results. Participants will be led through a process to examine their current processes, materials, scripts and resources for congruence with goals and the SEA to identify what may need to change, be added or expanded.

EnrollMatch T3 (Train the Trainer) - Subscription Series

If you’re a trainer (or want to be), this program prepares the EnrollMatch participant to take it to the next level! With the successful completion of 4 additional courses and a teachback, you can become an EnrollMatch Licensed Trainer for your school or college.

Eligible EM T3 subscribers receive these additional benefits:

  • 4 live, virtual training workshops with our Master Facilitators
  • 500+ page trainer’s manual
  • Trainer’s kit and posters
  • Trainer certificate of completion
  • Ability to use your earned title, EnrollMatch Licensed Trainer – (insert school name here)
  • Open access to live, virtual reinforcement trainer’s only workshops
  • 24/7 access to the trainer’s only library of pre-recorded trainings
  • One, virtual custom workshop per quarter (up to 30 minutes)
  • Quarterly training gifts and teaching tools!

Available Courses

EM TRN 401: Becoming a Licensed EM Trainer

1 hour, Subscription Only
Prerequisites Required:
EM ESST 100, EM ESST 101, EM ESST 201, EM ESST 202, EM ESST 300, EM SEA 301, EM SEA 302, EM SEA 303, EM SEA 400, EM SEA 500

This is the first workshop in a four part series in earning your license to become a certified EnrollMatch trainer for your organization. This course will introduce the Train-the-Trainer (T3)certification process by reviewing criteria and resources available to master the program content and successfully deliver workshops and reinforcement training at your organization.

EM TRN 402: EM Licensed Trainers: Expanding Your Knowledge

2 hours, Subscription Only
Prerequisites Required:
EM ESST 100, EM ESST 101, EM ESST 201, EM ESST 202, EM ESST 300, EM SEA 301, EM SEA 302, EM SEA 303, EM SEA 400, EM SEA 500, EM TRN 401

This second workshop provides deeper content and materials on every aspect of the EnrollMatch program including the Five Factors of Fit. In addition, trainer candidates will work with our Master Facilitators to integrate and customize the program to your organization along with the development of training plans.

EM TRN 403: EM Licensed Trainers: Best Practices in Facilitation

1.5 hours, Subscription Only
Prerequisites Required:
EM ESST 100, EM ESST 101, EM ESST 201, EM ESST 202, EM ESST 300, EM SEA 301, EM SEA 302, EM SEA 303, EM SEA 400, EM SEA 500, EM TRN 401, EM TRN 402

Beyond mastering the content of the program is developing the skills of the trainer. This third class provides best practices and management techniques for facilitating learning. Topics include managing your training sessions, dealing with difficult situations, modeling desired behaviors and MORE!

EM TRN 500: EM Licensed Trainers: Teach-back’s and Future Integration

(TBD) hours, Subscription Only
Prerequisites Required:
EM ESST 100, EM ESST 101, EM ESST 201, EM ESST 202, EM ESST 300, EM SEA 301, EM SEA 302, EM SEA 303, EM SEA 400, EM SEA 500, EM TRN 401, EM TRN 402, EM TRN 403

The time has come for pulling it all together. This final class showcases the development and knowledge of trainer candidates as they perform teach backs of pre-assigned segments of the EnrollMatch program. This class allows “T3” candidates to provide and receive immediate feedback. A plan of action will be developed to keep the learning going as well as developing timelines for custom integration calls.

Faculty Course List

Are you a faculty member looking to expand your skills and your professional development? Then these faculty specific workshops will meet your needs! Participants will receive engaging and interactive training that will take their instruction to the next level! These robust workshops have been developed by renowned faculty trainers with a focus on the issues, skills, and requirements of today’s classroom. Choose from one of our in-demand topics or contact us to deliver a live, custom workshop just for your school!

Available Courses

FAC REV 400: Ten Traits of Highly Effective Instructors

2 hours, Open Registration, Trainer: Mike Lanouette
No Prerequisites

The purpose of this workshop is to identify, measure, and evaluate traits that are found in highly effective instructors. This workshop will examine the effective instructor traits; high measurements in student satisfaction, student attendance, and student retention, just to name a few. In addition, this workshop explores the myths of ‘automatic’ positive instructor traits and explores how these traits affect instructional performance.

FAC REV 401: Teaching Don'ts

1.5 hours, Open Registration, Trainer: Mike Lanouette
No Prerequisites

Even the best instructors can accidentally step on educational landmines every now and then. When they do, their effectiveness is well . . . affected. “Teaching Don’ts” is a workshop that identifies, examines, and gives alternative practices to common DON’Ts that even well meaning instructors tend to do in a typical classroom setting.

The workshop will examine these DON’Ts in five basic areas, administrative, verbal, perceptual, technological, and other areas.

FAC REV 402: Giving Students What They Want

1.5 hours, Open Registration, Trainer: Mike Lanouette
No Prerequisites

It sounds like such a simply thing, giving students what they want. The problem is, do we know what students want? Do the students even know what they want? This workshop explores and examines the layers of items that students want, as well as what they think they want, to better build an educational bridge for faculty.

FAC REV 403: Imparting Knowledge & Skills with Staying Power

1.5 hours, Open Registration, Trainer: Carol Woodard
No Prerequisites

Learn what makes a successful presentation! This workshop will impart how to motivate your students to get to class on time and how to handle classroom distractions without becoming a bigger distraction. In addition, it will examine how to change the pace to keep your students involved, how to keep them motivated with focus and how to effectively use all four fundamentals of facilitation.

FAC REV 405: High Impact Learning: Be the Coach

1.5 hours, Open Registration, Trainer: Carol Woodard
No Prerequisites

All successful teams have a winning coach, it’s time to take your already successful teaching techniques to the next level! This workshop examines when to coach the adult learner, when to foster independent learning and most importantly, when and how to celebrate the success of your student.

FAC REV 406: Effective Classroom Management for the Adult Learning Environment

1.5 hours, Open Registration, Trainer: Carol Woodard
No Prerequisites

Identifying what motivates the adult learner is key to effective classroom management in the adult learning environment. This workshop will help you discover the learning style of your student and identify their educational motivation. In this class you will learn techniques on how to handle classroom objections, in addition to finding ways to facilitate change that will result in maximum learning for your adult student.

FAC REV 500: Ten Traits of Super-Ultra-Mega Highly Effective Instructors

1.5 hours, Open Registration, Trainer: Mike Lanouette
No Prerequisites

There is an old saying that some teachers teach students how to hate school and hate learning. Super-ultra-mega instructors teach students to love school and love learning. The following workshop is an extended exploration of what makes these instructor’s so effective. This class was designed for any teacher who truly wants to improve himself or herself by identifying traits they should strive for on a daily basis.

FAC REV 501: Politically Incorrect Retention

1.5 hours, Open Registration, Trainer: Mike Lanouette
No Prerequisites

This workshop summarizes over ten years of research to explore the major reasons why students drop out of school. This research will help you identify specific areas and reasons for drop rates at your institution, which are often contradictory of more traditional research. The results of this workshop can be used to make adjustments at classroom and administration level to minimize poor student retention.

FAC REV 503: Serve It Up! Deliver Effective Instruction With Your Words, Tone, and Body Language

2.5 hours, Open Registration, Trainer: Carol Woodard
No Prerequisites

The emotional engagement of the brain is like the glue for all learning– without it, nothing sticks. For learners; 7% of the information they hear comes from your words, 38% of the information they hear comes from your tone of voice, and 55% of the information they hear comes from your gestures and body language. This interactive workshop will help you identify words, tone, and body language that will ignite the adult learner’s learning process. You’ll discover the keys to making engaging instruction while setting the stage for learning.

FAC REV 506: Teaching to Multi-Generational Learners

1.5 hours, Open Registration, Trainer: Carol Woodard
No Prerequisites

Classrooms are full of multi-generational learners, challenging educators to customize their delivery methods for everyone from Baby Boomers to Gen Z. This workshop will give facilitators concrete takeaways for leading a class filled with any age group and discovering which methods work to unify the students. This class will examine the fundamentals and find ways to introduce new facilitation skills into the learning experience

Revivify Workshops

re·viv·i·fy (rēˈvivəˌfī)
verb: give new life or vigor to

Looking to develop your skills and motivate yourself (or your staff)? Then the Revivify classes may be right for you! These workshops have been developed with any of your student-facing staff in mind. These are high-energy workshops that can give your team a boost at just the right time! Choose from one of our in-demand topics or contact us to deliver a live, custom workshop just for your school!

No subscription needed for the Revivify class! You can take one or many on a class by class basis. The best part, these singular workshops are facilitated by highly-qualified industry professionals created with your learning and engagement in mind.

The workshops include all materials needed to complete the class.

Available Courses

EM REV 101: Adapting to the Prospective Students’ Buying Cycle

1 hour, Open Registration

If you think today’s students are different than in the past, you’re right! This course addresses the transformation of the prospective student buying cycle and it’s effect on the recruitment, admissions and retention process. New buying cycles and sales funnels used in and outside of higher education will be explored to determine what may need to change to connect with (and retain) today’s students.

EM REV 102: A New Model of Customer Service for Higher Education Professionals

1 hour, Open Registration

The word “customer” can be a bit confrontational when referring to students however we can learn a lot from service models. This workshop introduces the “Flashpoint Effect” and how to engage your internal and external customers for ultimate impact and success.

EM REV 103: Collaborative Principles to Improve Team Decision Making

1.5 hours, Open Registration
Prerequisites Required: None
Prerequisites Recommended: EM REV 102

If you work with a team, you don’t want to miss this workshop! We’ll introduce tools and methods to identify team roles and improve collaboration skills. The principles of effective collaborative behaviors will be discussed in depth with an opportunity to put the learning into action immediately!

EM REV 201: Are You Really Listening?

1 hour, Open Registration

What is the single most important skill when it comes to communicating? Listening! This workshop will explore what it means to truly listen. You will discover your listening strengths and where you may have opportunities to improve. Through assessments and activities we will examine listening and provide tools to enhance your listening skills.

EM REV 202: How to Build Rapport with Anyone

1.5 hours, Open Registration

Some people make it look really easy when it comes to connecting with others. But for some, making meaningful connections may require a bit more insight and even a roadmap. This workshop explores communication and rapport-building techniques that can be implemented over the phone, in writing and face-to-face!

EM REV 203: How to Listen with Your Eyes, Ears and Heart (and respond with meaningful actions)

1.5 hours, Open Registration

This interactive and fun workshop will empower participants to gain a deeper understanding of students through observable behavior patterns. But we’ll take it even further! Once you learn what to look for, this workshop provides methods you can use to adapt to others’ learning and communication preferences whether in person or virtually.

EM REV 204: Triple Position: How to shift perspectives for true understanding

1 hour, Open Registration

If you believe you can truly understand another person’s perspective fully and completely, then you won’t need to take this workshop. For the rest of us, this workshop demonstrates a proven technique allowing participants to fully explore three perspectives to truly listen. Even further, participants will learn how to increase their resourcefulness in problem resolution.

EM REV 301: Presenting the Value of Your Institution: sales skills in a non-sales environment

1.5 hours, Open Registration

You know your school provides incredible value but how do you present it to your prospective students in the most compelling way? This workshop introduces tools and techniques to improve your “sales” skills. It will demonstrate the methods for presenting the attributes/benefits of your institution, addressing challenges and resources, and other best practices.

EM REV 302: Presenting the Value of Your Institution: Dealing with difficult questions

1.5 hours, Open Registration
Prerequisites Required: None
Prerequisites Recommended:
EM REV 301

You have mastered the basic elements of presenting the value of your institution, but how do you address the seemingly endless list of difficult questions. This workshop introduces the typical “tough” questions students and their families ask along with tools and techniques for addressing these. Participants will have the opportunity to share their experiences and seek input on other situations or questions posed to them.

EM REV 303: Stepping it up on Product Knowledge

1 hour, Open Registration
Prerequisites Required: None
Prerequisites Recommended:
EM REV 301

Yes, we know that today’s students can get information at the push of a button (or by asking their mobile device) but this can be problematic if inaccurate or taken out of context. As higher education professionals, this is an excellent opportunity to enhance what we know about our institution, other higher ed options, the community, the higher education sector and MORE! This workshop will provide techniques, resources and practice for improving your product knowledge in a variety of areas.