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Do you ever wonder what prospects experience when visiting your organization? Are they greeted promptly? Is the front desk staffed? Is the lobby appropriately \u201cmerchandised\u201d with supportive collateral? Do you have coffee or water available? Are front desk personnel trained to engage in pleasant conversation? And how long does that precious prospect wait in the lobby?<\/p>\n
You can get all of these valuable insights and information through Mystery Shopping. In fact, it\u2019s what happens in that closed-door admissions office that worries management most. And that\u2019s where Mystery Shopping pays big dividends!<\/p>\n
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Our shopping team will create a custom data collector for you. We\u2019ll evaluate multiple data points from response time, the lobby experience, tour, program presentation \u2013 including sensitive compliance topics like outcomes, salary expectations, availability of financial aid, accreditation and transfer of credit \u2013 materials used in the process, and the follow-up (or lack thereof) after the visit. Your ensuing report will be easy to digest. We\u2019ll highlight areas of acclaim and opportunity. Contact us, and we\u2019ll review redacted reports via a screen share.<\/span><\/p> We also offer to do telephone shopping if you\u2019re more comfortable with that. However, if you\u2019re committed to process improvement and increasing conversions\u2014spend a little more and commission a comprehensive in-person mystery shop.<\/span><\/p>[\/vc_column][\/vc_row][vc_row full_width=”stretch_row” css_animation=”fadeInDown” css=”.vc_custom_1623020149249{margin-bottom: 0px !important;padding-top: 60px !important;padding-bottom: 60px !important;background-color: #55d6be !important;}”][vc_column] [vc_row full_width=”stretch_row” css=”.vc_custom_1623017806408{margin-bottom: 0px !important;padding-top: 30px !important;padding-bottom: 50px !important;background-color: #55d6be !important;}”][vc_column][\/vc_column][\/vc_row][vc_row equal_height=”yes” content_placement=”middle” css=”.vc_custom_1623020081039{padding-top: 60px !important;padding-bottom: 60px !important;}”][vc_column width=”1\/6″][\/vc_column][vc_column width=”2\/3″][vc_column_text] Do you ever wonder what prospects experience when visiting your organization? Are they greeted promptly? Is the front desk staffed? Is the lobby appropriately \u201cmerchandised\u201d with supportive collateral? Do you have coffee or water available? Are front desk personnel trained<\/p>\nThat\u2019s Not All<\/span><\/h3>
Get the results you are looking for.<\/strong><\/span><\/h2>