{"id":2332,"date":"2016-04-04T16:15:54","date_gmt":"2016-04-04T16:15:54","guid":{"rendered":"http:\/\/nortonnorris.com\/?p=2332"},"modified":"2016-04-04T16:15:54","modified_gmt":"2016-04-04T16:15:54","slug":"march-tales-trail-2","status":"publish","type":"post","link":"https:\/\/nortonnorris.com\/march-tales-trail-2\/","title":{"rendered":"Mystery Shopping: Spring Tales from the Trail!"},"content":{"rendered":"<h1><a href=\"https:\/\/nortonnorris.com\/wp-content\/uploads\/2016\/04\/Spring-tales-from-the-Trail.jpg\" rel=\"attachment wp-att-2353\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-2353 alignleft\" src=\"https:\/\/nortonnorris.com\/wp-content\/uploads\/2016\/04\/Spring-tales-from-the-Trail.jpg\" alt=\"Spring tales from the Trail\" width=\"284\" height=\"177\" \/><\/a><\/h1>\n<h1>Mystery Shopping Tales from the Trail<\/h1>\n<p style=\"text-align: left;\">Spring is starting to bud! As seasons go, the name \u2018spring\u2019 can be misleading when (depending on where you call home) spring days are sprinkled with rain, chances of snow or sleet and furnaces running. How deceiving!<\/p>\n<p>&nbsp;<\/p>\n<p>Just as April showers bring mayflowers, misrepresentations bring misunderstandings.\u00a0 In our trail travels, we find a wide variety of responses to seemingly simple questions like, \u201cHow much does this program cost?\u201d\u00a0 Or, \u201cIs this an accredited school?\u201d<\/p>\n<p>&nbsp;<\/p>\n<p><em>Roberto began to state the programmatic accreditation while referring to the School Catalog, but only said that they were accredited by &#8220;the Accrediting Bureau of blah blah blah&#8221;. I asked Roberto what &#8220;accrediting&#8221; meant, and he explained accreditation as a governing body that made sure I would earn &#8220;college credits&#8221; that would allow me to transfer from one school to another, and that would make sure that I would receive an &#8220;actual associate\u2019s degree&#8221;.<\/em><\/p>\n<p>&#8212;<\/p>\n<p><em>When I asked about upfront costs and fees, William said, &#8220;You don&#8217;t pay nothing to start school here.&#8221;<\/em><\/p>\n<p>&nbsp;<\/p>\n<p>Our evaluators have asked about things like graduate employment and while many representatives discuss Career Services and direct attention to consumer disclosures, sometimes we get unexpected answers:<\/p>\n<p>&nbsp;<\/p>\n<p><em>Chad, the campus president, said that most of the students who weren&#8217;t placed either didn&#8217;t have a driver&#8217;s license or couldn&#8217;t pass a drug test.<\/em><\/p>\n<p>&#8212;<\/p>\n<p><em>Jessie told me that I could land a job that provides a company car and added, \u201cTo me, that&#8217;s like the most grown-uppest thing possible, right?\u201d<\/em><\/p>\n<p>&nbsp;<\/p>\n<p>Any time we encounter these types of confusing responses, we scratch our heads wonder why school materials and websites are so often overlooked as points of reference in admissions interviews. If your representative doesn\u2019t know the answer to a student\u2019s question, how are they responding? Perhaps it\u2019s worth taking a look at your admissions team from the perspective of a prospective student to make sure they\u2019re on the right path this season!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Mystery Shopping Tales from the Trail Spring is starting to bud! As seasons go, the name \u2018spring\u2019 can be misleading when (depending on where you call home) spring days are sprinkled with rain, chances of snow or sleet and furnaces running. How deceiving! &nbsp; Just as April showers bring mayflowers, misrepresentations bring misunderstandings.\u00a0 In our trail travels, we find a<\/p>\n<div class=\"h10\"><\/div>\n<p><a class=\"more-link1\" href=\"https:\/\/nortonnorris.com\/march-tales-trail-2\/\">Read more<\/a><\/p>\n","protected":false},"author":58,"featured_media":2353,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[23],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Mystery Shopping: Spring Tales from the Trail! - Norton Norris<\/title>\n<meta name=\"description\" content=\"Mystery Shopping Best Practices; findings from actual shoppers, spring\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/nortonnorris.com\/march-tales-trail-2\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Mystery Shopping: Spring Tales from the Trail! 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