Leaders inspire. Leaders motivate. Leaders understand where you’ve been and are willing to roll up their sleeves right alongside of you. At Norton Norris we embrace this philosophy and are proud that our team has inside knowledge of the higher education sector because we’ve been there. Nn team members have served in nearly every department and role you can imagine in both public and private institutions.
Since 1979, Vince Norton has worked in higher education administration, marketing, admissions, and enrollment management, for both not-for-profit and proprietary institutions. His 35-plus years of experience include 19 years in admissions, marketing, and administration at non-profit colleges, and three years with for-profit colleges. For the last 15 years, he has served as Managing Partner of Norton|Norris, Inc.
Vince is regarded as a leading expert on college marketing and mystery shopping and regularly delivers presentations on this topic for numerous associations. His work with mystery shopping has been published in Career College Central, Career Education Review, and online at MSN.com. His marketing expertise has garnered recognition from the Higher Education Advertising Awards, the Service Industry Awards, and The Council for the Advancement and Support of Education.
Dr. Jean Norris is the leading advocate for the admissions profession and is often called upon to speak at national conferences, commencements, and organizational retreats. Her research, articles, and interviews can be found in many well-known publications serving the sector.
She began her educational pursuit in a 10-month medical assisting diploma program and went on to earn a B.A. in Management from National Louis University; a M.A. in Communication and Training from Governor’s State University and an Ed.D. in Organizational Leadership from the University of Sarasota. Jean is also a Licensed Master Neurolinguistic Programming Practitioner.
In her 28 year higher education career, Jean served in the role of admissions representative, dean of admissions, faculty member, academic dean, vice president of marketing, vice president of enrollment, and vice president of organizational development at private schools, colleges and universities. Currently Jean is a managing partner at Norton Norris, Inc., a Chicago-based marketing/consulting/training firm focused exclusively in the higher education sector.
Jean is the developer of EnrollMatch® – the ethical enrollment process, a comprehensive admissions training program offering proven results to balance compliance and performance. In 2015 Dr. Norris launched a patent-pending software that will transform the higher education industry entitled, My Guidance Coach® (MGC).
In 2012 Jean and her son, Mike, authored and published their first book entitled, “No Sugar Added – Straight Talk From Those Living With Diabetes” with all proceeds to benefit the Juvenile Diabetes Research Foundation (JDRF) in their search for a cure. The International Independent Publishers Association recognized their book with a bronze medal from amongst hundreds of titles submitted from 16 countries.