Whether It’s Training, Mystery Shopping, Automated Advising, or Marketing, Norton Norris Is Your Solution.

Since 1998, we’ve delivered exceptional results for schools, colleges, and universities.

Norton Norris Services

Learn More About our Services

Learn how we helped our clients grow their businesses.

Training & Development

Our award-winning training programs are backed by research and legal endorsement. When investing in training and development, you’re not only helping your bottom line but improving the way your staff works together. Let our proven methods help transform your personnel.

Mystery Shopping

Ever wonder what prospective students experience when they visit your school? Here’s your chance to get objective, unfiltered feedback about your customer journey. From improving customer service and sales to confirming compliance, we’ll provide you with valuable insights about your admissions and financial aid process.

My Guidance Coach

With the help of My Guidance Coach® (MGC), prospective students are pulled into, through, and out of the buying cycle faster and more effectively. MGC allows students to discover their best fit – on their own time while serving as a 24/7 teammate for your admissions staff.


Our partnership with Youtech Agency means you can expect creative and engaging acquisition campaigns for digital and traditional media. Tell us your marketing needs, and we’ll recommend the right services to meet your goals. Choose from media planning and placement, PPL Oversight, and plenty more.

We focus on fit. We focus on funnels. We focus fast.

Let’s grow, together

Our Promise

Through two decades of experience, Norton Norris has remained focused on customer acquisition and helping drive revenue. Our unique combination of expertise and affordability makes our services unmatchable. We accomplish this constantly, finding ways to stay ahead of the curve. We promise to do the same for you.

Norton Norris is Award-Winning

EnrollMatch®, along with some of our partners, were recognized by the National Council for Continuing Education and Training (NCCET) for exemplary results in training!

What our Clients Think

Since 1990

Our History

It was the late 1990s when Vince Norton and Dr. Jean Norris realized that something was missing in the world of college admissions training.

Something big.

While there were plenty of consultants specializing in long-range admissions strategies, few offered the kind of practical, hands-on guidance and training that would impact the day-to-day conversions of prospective students. And none of them worked with both proprietary and not-for-profit institutions.

Our Story

Stay up to Date

Want to learn more about our practices? Read our blog for supplemental information. Improve your understanding of our processes and strategies we use.

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