Mystery Shopping
Do you ever wonder what prospects experience when visiting your organization? Are they greeted promptly? Is the front desk staffed? Is the lobby appropriately “merchandised” with supportive collateral? Do you have coffee or water available? Are front desk personnel trained to engage in pleasant conversation?
You can get all of these valuable insights and information through Mystery Shopping.
Student Experience Surveys
By asking the right questions, you will be able to learn how your school is perceived by your students and get actionable, data that helps you focus on making the necessary adjustments to improve your overall students’ experience.
For students, perception is reality. Our student experience surveys can be customized to evaluate any part of the student lifecycle and accessed via phone or web.
Training
As leaders in higher education admissions solutions, we know it is important to invest in proper training. Not only can training affect your bottom line, but it can help your team work together and boost morale.
At Nn we pride ourselves on providing you with several training options, including virtual options.
