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Monthly Archives: March 2016

Automakers and Higher Education – What’s the Connection?

On first glance, any connection between automakers and Higher Education would seem shortsighted. After all, they’re completely different entities with different labor forces, standards, and goals. But when you look at the bigger picture, things start to come into focus. Take regulations for example. Both industries are subject to strict monitoring and held to standards […]

New NortonNorris Webinar – 5 Ways to Improve Compliance & Customer Service in Admissions & Marketing

We are posting the full, hour-long version of our recent webinar on improving compliance and customer service in your Admissions and Marketing efforts. Norton Norris’s Compliance & Training team brings decades of real-world experience to the project of making sure that Colleges engage with prospective students in a way that is honest, ethical, and within […]

Practice – The Backbone to Success in Training

Success in Training Something that I’ve been thinking about a lot lately is practice.  Being a mom of three involves a lot of running from one practice to the next and it can be overwhelming trying to manage staggered drop off and pick up times, practice days and non-practice days, and who I’m picking up […]

Mystery Shopping: March Tales from the Trail

Throughout the year, we know campuses have a multitude of events, from open houses to orientations to staff meetings.  While these important occasions are going on, prospective students still need attention!  We’ve found that schools handle these circumstances in a variety of ways, including refusing to accept appointments and turning away walk-in visitors.   What […]