Tag: school mystery shop
August Tales from the Trail: We’re Not Ready to Enroll!
We’ve noticed along the trail that a variety of tactics are used to encourage prospective students to enroll. We go into every interview expecting representatives to be focused on building relationships, answering questions, and highlighting the great things the school has to offer. Most of the time, that’s exactly what happens! We’ll have a great interview, full of valuable information
April Tales from the Trail: Fun with Smartphones
Students that are part of the younger generation really like to use their smartphones – for everything besides phone calls! Since it can be difficult to reach students on the phone, admissions representatives should be working to engage in ways that are most comfortable for them. In our trail travels, we’ve come across more than a few instances of what
4 Things your College Admissions Team is Probably Missing
You may have already heard about the vastness of our travels by diligently following our curiously entertaining blog Tales from the Trail, but in case you haven’t yet discovered it, you might be unaware of our ongoing journeys from sea to shining sea. You also may not know that we have quite a variety of evaluators in our stable of
At Norton Norris, we approach compliance and student experience head-on, giving colleges and universities the expertise to exceed goals.
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